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I placed an order for two Pixel 6 Pros on October 20th. One of them said, “Deliver by October 28th” October 28th has passed now, and I have not received any update.
@vzw_customer_support Please help. My current iPhone 11 Pro Max is practically a paper weight.
We are here to help with your iPhone. Can you tell us more about this so that we can fully assist you?-Sean
I have this same issue! Should have just waited and got it from the store on launch day. Now my order is left in limbo
Thanks for reaching out!
I placed my order for Pixel 6 Pro on October 20th with an expected delivery date of October 28th and that date has passed. I am just looking for an updated delivery date and to make sure my order did not fall through the cracks.
I'm really sorry about the trouble. We'd love to find out what is happening with your order. Please reply to our private note to get started. ~Aaron
@vzw_customer_support I reached out but I have not gotten a response back yet.
We would like to take a closer look at this situation regarding the Pixel 6 order you placed. Please send us a Private Note at your earliest convenience to better assist. ~Vic
I have sent a private message.
@vzw_customer_support I have sent three private messages(10/31 , 11/03 , 11/04) in response to three different “please send us a private note”.
I have never gotten a response each time.
It's always good to check up on the status of an order for your new phone to make sure the order gets sent out and arrives to you, Chug234. Let me help you with being able to check so there can be a peace of mind knowing your new phone is on it's way. Did you receive an email that had a tracking number? Here's a link that you can use to double check on your order https://www.verizon.com/od/cust/orderStatusIndex . Also, did you add our Total Mobile protection package to cover your device? Here's a link for more details m.vzw.com/AddInsSocial Ed
We're here to help! Please meet us back in a Private Note.*Cecile
