Sending text to email address fails on new Pixel 8 phone - worked on Pixel 3
DaveSMS
Enthusiast - Level 1

When I try to send a text message to an email address, it fails, and the phone gets the dreaded Mailer-Daemon message.  I can send from my PC, and email, to my phone.  But it fails in the other direction.  This worked perfectly on my old Pixel 3 phone.  What's busted? 
The text is to a non-GMAIL email address.  Don't tell me you don't support Texting to non-Gmail...

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Re: Sending text to email address fails on new Pixel 8 phone - worked on Pixel 3
vzw_customer_support
Customer Service Rep

DaveSMS, we're sorry to hear about the trouble you're experiencing texting an e-mail address. We'd be happy to take a closer look into this right away. To better assist, we'll be sending a Private Note. 

 

~Izzy

Re: Sending text to email address fails on new Pixel 8 phone - worked on Pixel 3
DaveSMS
Enthusiast - Level 1

re: Hi DaveSMS | Did you get the answer you needed? 

Yes, the private emails with Izzy answered my questions.  The problem is intermittent; sometimes it works, sometimes the SMS is not able to be sent.  The problem appears to be specific to a single GoDaddy hosted (by MS Outlook backend) address.

 

best regards

-Dave

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