You OEM locked my NON VZW Unlocked Pixel 7 Pro

[Zman1776]

To Whom It May Concern;

Against FCC regulations you have locked the bootloader on a Pixel 7 Pro, which I paid in full at the time of purchase from a NON Verizon vendor as an unlocked phone.  During the transition to your service last year, you never once issued a warning or even a small notification of the fact that by moving my OEM Unlocked phone to your service, you would lock it down without my consent.

You have now rendered my thousand dollar phone useless for development, without warning, and I want it fixed.  I don't want excuses, I don't want to hear about how you can't do it from here, YOU LOCKED IT, YOU UNLOCK IT.  Your text support is acting like because they Carrier unlocked the device, they have no further problem on your end, and you and I both know what you are doing is  against FCC regulations.

So I have contacted them directly, and here is the complaint number:Ticket No. *****

Resolve this issue in one of two ways, unlock my NON VERIZON PIXEL or send me an bootloader unlocked 7 Pro ro replace the device you have locked down without my permission.

[spine0v]

Was that ever resolved? I'm running into the same issue here.

[vzw_customer_support]

Hello spine0v! We want to make sure you have a working phone. Are you currently a Verizon customer? Where did you purchase your phone? 

-Erica

[Ginger_VZ · Accepted solution]

Zman1776,

My apologies for the delayed response and for the frustration this issue has caused. It's clear from your message that you're an advanced user who understands the importance of a working bootloader, and I want to acknowledge that this is a serious and valid concern.

We completely understand, Verizon and other carriers often keep bootloaders locked on their branded devices to prevent unauthorized modifications and protect their network. Additionally, a locked bootloader can help deter theft by making the device less attractive to hackers, as it can't be easily used on other networks. Whenever we run into a situation such as this, we refer the user back to their respective manufacturer, in your case Google. If you have already contacted them regarding the Bootloader option, there is no additional support or escalation path available on our side to proceed.

-ginger