not receiving text messages on verizon pixel 6

msengelke
Newbie

not receiving text messages on verizon pixel 6

 

 

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vzw_customer_support
Customer Service Rep

Hello, msengelke. Help is here. Do you currently have an active Verizon account? What is the make/model of your device? When did this begin? 

-Natasha

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SynthpopAddict
Champion - Level 2

Um...I'm surprised at the previous reply.

@msengelke, have you tried the troubleshooting process for the Pixel 6?  This is in your account somewhere if you login, and I think you can also find it if you do a search on the Verizon website.  YouTube also has assorted videos with potential fixes for not getting texts.

If none of that works, it's an issue for Verizon tech support.

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I'm not a Verizon employee, just another customer trying to help.
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