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Should I still be having problems with 3G conectivity on my ThunderBolt? I only have 3G at my house, and my phone keeps dropping it and I have no data service at all, not even 1X, before the 4G outage, the 3G was solid.
I do have 4G at my work, and the phone was using 4G Thursday and Friday there, but when I get home the 3G keeps going in and out and when it's out the phone shows "network error". I am located in the Akron Ohio area.
Is Verizon still working on issues?
Thanks.
Solved! Go to Correct Answer
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Thank you for your feed back about not having 3G service in your area. In bkthomson's post, the location was not specified. So, it would hard to check and see if there are service issues. At the time of this response, overall we are not experiencing service issues. A suggestion would be to power off and on your device to see if it restores the service to the phone.
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Knew I should have gone with the I phone, 6 days ago when I was inside the 14 day exchange option I would be taking this {word filter avoidance} to the store and getting the iPhone, I should have got in the first place. This whole up and down crap started today for me and has been a little screwy since the 4g outage.
So now I am stuck to wireless router via house internet. This is {word filter avoidance} Verizon is welcome to fill in the blanks. What a useless boat anchor of a phone.
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I normally do research before I buy, but this was a last minute Mother's day gift for my wife. How can Verizon sell me this phone knowing it has this problem. They didn't even warn me that I may experience this problem. I know its not Verizon's problem technically, but they sold me this phone knowing it probably wouldn't work after I bought it. Now I have 14 days to switch to a different phone after paying restocking fee. I have been a loyal Verizon customer for a very long time and this **bleep** me off big time. Even considering switching to a different carrier.
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gina7289 wrote:
That code someone mention I wad told not to do or I would break terms and conditions.
How would it break terms and conditions? I think the CSR is thinking about something else which is a violation.
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Sorry but, I don't believe you.
gina7289 wrote:
Tech support said it isent a normal trouble shooting step now as of April 29th. Before it was acceptable. It does more harm then good.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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