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Amazon Apps after update
mcmkw95
Enthusiast - Level 2
‎10-27-2011 09:48 PM

About half of the amazon apps that I bought say "app not owned". Is anybody else having this problem?

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Re: Amazon Apps after update
mcmkw95
Enthusiast - Level 2
‎10-31-2011 08:58 AM

I found the answer. The phone did show the bought apps but the amazon did not show any. I did troubleshooting with Amazon, which has great customer service. The problem being the OS upgrade. The licensing for  is stored by the OS version so when I upgraded to 2.3.4 from 2.2 I lost my license. In order to reassociate the license I had to deregister it with Amazon and then register it. This can all be done from their webpage.

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Re: Amazon Apps after update
MikeSobe
Contributor - Level 1
‎10-29-2011 12:11 PM

If you check for updates on your Amazon App Store itself does it have any?  If you check for updates on the apps you've bought through Amazon do they have any?

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Re: Amazon Apps after update
mcmkw95
Enthusiast - Level 2
‎10-31-2011 08:58 AM

I found the answer. The phone did show the bought apps but the amazon did not show any. I did troubleshooting with Amazon, which has great customer service. The problem being the OS upgrade. The licensing for  is stored by the OS version so when I upgraded to 2.3.4 from 2.2 I lost my license. In order to reassociate the license I had to deregister it with Amazon and then register it. This can all be done from their webpage.

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