Anyone loose Hotspot yet?

[streakingmonk]

it is now 11:00 on 7-7 when we were supposed to loose free hotspot... hasn't happened to me.  Anyone else get it?  I was hoping that it would come with an update to fix this crap phone (crap only because of no fix for massive issues).

[budone]

I can say it has not been deleted yet and when it does, the fix is not part of the update.

[AZSALUKI · Accepted solution]

i've seen a bunch of articles and blogs that state that verizon has officially announced the new plans.....but nothing on verizon's site??? they are reporting that current customers can get unlimited hot spot for $30 and new customers will get the $20/2 gigs, etc ,etc plans. it is now the 7th and i really would have thought that they would have posted the plans on their site by now???? they are getting worse and worse about this sort of stuff. i don't really care, as i don't use it, but i can't believe that on the day this stuff changes, i can't find the new plans and features on their site (unless i'm just missing it somewhere?)?

[Ann154]

I just checked my plan information through MyVerizon account. The Hotspot Promo is no longer listed in my Features list. I haven't gone looking to deeply into what the hotspot cost would be for someone with a grandfathered unlimited data plan.

The new data plans for new customers are live on the website.

[gina7289]

Mine works without hotspot promo. Weird though. They said an update would remove it. Also I could add the plan $30 for unlimited hotspot.

[pat3332]

I just got back from my Verizon store. I had gone there this morning to ask about the $30.00 unlimited Hotspot and was assured that I would have that plan. This afternoon I called 611 three times and each time the rep told me that no, the unlimited data was going away and did I want to sign up for the $20.00/2GB plan. Each time I said no and then went back to my Verizon store. I explained the discrepancy between what they were telling me and what phone support was telling me and asked them if anyone at Verizon knew what was going on. The manager had the rep get on his computer and he signed me up for the $30.00 plan and printed me a receipt. I asked him if I would have been given the choice the next time I tethered my laptop and he said he didn't know. I then asked him if I would have lost the unlimited data if I hadn't come in and signed up for it and he said he really didn't know that either and that most of the time they don't know much more than we do. So, just for the heck of it, I asked him why his name was spelled differently on his business card and his name tag. He said for the same reason the fax number on the card is incorrect. I decided to stop asking questions since my confidence level was dropping every time I asked one.

So anyway, I'm now paying $30.00 a month for the hotspot which is hopefully unlimited. I'm beginning to wonder if the phone support was pushing the $20.00/2GB plan to get people from chosing the unlimited, or if they're all really just as confused as we are.

[AZSALUKI]

what i have read states that current customers using the LTE hot spot can enroll in the $30 unlimited plan...but don't have the option for the smaller ($20) plan. and anyone adding hotspot after tomorrow will select form the tiered plans. now this is odd to me because in the past you could add it when you wanted it and then drop it for a few months if you wanted. what i read made it appear that you had to keep the $30 unlimited hotspot if you wanted to keep that rate....and that anyone adding the feature in the future would only have the tiered options. i've got to say that the way verizon has handled things all year (going back to the iphone launch) has been a joke.

[PJNC284]

yeah, 2011 hasn't exactly been a banner year for Verizon.  Goodbye NE2 and annual upgrade, decreased WFG from 30 to 14 days, Fascinate Froyo debacle, iphone launch, thunderbolt launch and random reboot update, tiered data, etc.  You'd think they'd at least be able to keep their reps on the same page.

[AZSALUKI]

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PJNC284 wrote:

yeah, 2011 hasn't exactly been a banner year for Verizon.  Goodbye NE2 and annual upgrade, decreased WFG from 30 to 14 days, Fascinate Froyo debacle, iphone launch, thunderbolt launch and random reboot update, tiered data, etc.  You'd think they'd at least be able to keep their reps on the same page.

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exactly. you'd think that they would at least know what their new plans are by the time you have to pick one. it's gotten pretty bad. just how hard would it be to tweet EXACTLY what the new options are?

[pitcher23]

as of this moment I'm still able to use the hotspot feature and still get that opening screen that says that mobile broadband connect services are available on this device for no additional charge.  Nothing that tells me to choose a tethering plan.

[AZSALUKI]

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pitcher23 wrote:

as of this moment I'm still able to use the hotspot feature and still get that opening screen that says that mobile broadband connect services are available on this device for no additional charge.  Nothing that tells me to choose a tethering plan.

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i won't be surprised if they just start adding $30 to customers' bils who are using it. i don't think they got an update out to remove the free use....and the ONLY places i see anything related to tethering are on other blogs, forums, and articles. i have yet to see anything from verizon that would clear all of this up??? maybe i missed it, but i have seen nothing on the issue. in fact one article that said "verzon confirmed...." went on to describe the new options and said "Customers already using the feature will be charged $30 per month for unlimited tethering."  you can read the VERY limited details here.  

[armonty747]

My hotspot is still up and working great as of this afternoon. I have been tracking the usage, and all bytes used are still listed in the unlimited usage block on my bill, although I have yet to recieve any updates. I have read that all phones will not be getting updated at the same time. This may be the case, but its 36 hrs later and Im still up and running.

I may be one of the few people happy with my thunderbolt. I read about people having 4 or 5 phones, reboot problems, poor 4g speed. I must just be lucky. I have never had a reboot in 5 months, my 4G is fast enough that I can stream netflix seamlessly. (Canceled Comcast because of this) even the battery issues seem to not be such an issue to me anymore. Although I did by a few extras on e-bay. So with the updates heading our way I can only hope they dont mess with what I must say has been a flawless phone to me.

[FormerNavy]

Hotspot disappears with the maint release OTA update that was released tonight.  Just to make sure, I tried hotspot right before I updated and it was still free.  Right after the OTA update I tried it again and it prompted me to call Verizon to sign up for it.

[KinquanaH_VZW]

Thanks for the information and feedback everyone. Your all correct, the free unlimited hotshot promotion ended July 6, 2011. A monthly subscription fee of $30.00 per month will be applicable for customers who were using the unlimited hotshot promotion and want to continue using it. The $30.00 fee is also applicable for customers who currently have the unlimited data plan on their smartphone and want to use the feature. You will be prompted on your phone to add the feature. Each phone that had the unlimited free promotion will eventually receive a software update that will remove the promotion and prompt you to add the new feature for $30.00.