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Assurion replacement for HTC Rezound?

bluesamg
Enthusiast - Level 3
‎11-20-2012 12:10 PM

What are the options for this phone if it has a defect?

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Spiral
Master - Level 1
‎11-20-2012 12:24 PM

My guess is a Certified Pre-Owned (Refurbished) Replacement.

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demmo86rt
Champion - Level 3
‎11-20-2012 08:41 PM

If you are still under warranty (or have TEC), and it's a manufacturer's defect, you can either take the phone into a store or call customer service to get a replacement. As the previous poster stated, it will be a CLNR. If the phone has been damaged, you need to go through Asurion and there will be a $99 deductible.

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commonsense101
Specialist - Level 2
‎11-20-2012 08:54 PM

HTC Rezound of course.

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