Assurion replacement for HTC Rezound?

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Correct Answer!

What are the options for this phone if it has a defect?

Correct Answer!

My guess is a Certified Pre-Owned (Refurbished) Replacement.

Correct Answer!

If you are still under warranty (or have TEC), and it's a manufacturer's defect, you can either take the phone into a store or call customer service to get a replacement. As the previous poster stated, it will be a CLNR. If the phone has been damaged, you need to go through Asurion and there will be a $99 deductible.

Correct Answer!

HTC Rezound of course.