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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Assurion replacement for HTC Rezound?
bluesamg
Member

What are the options for this phone if it has a defect?

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Re: Assurion replacement for HTC Rezound?
Spiral
Sr. Member

My guess is a Certified Pre-Owned (Refurbished) Replacement.

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Re: Assurion replacement for HTC Rezound?
demmo86rt
Leader
Leader

If you are still under warranty (or have TEC), and it's a manufacturer's defect, you can either take the phone into a store or call customer service to get a replacement. As the previous poster stated, it will be a CLNR. If the phone has been damaged, you need to go through Asurion and there will be a $99 deductible.

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Re: Assurion replacement for HTC Rezound?
commonsense101
Sr. Member

HTC Rezound of course.

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