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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Backup assistant
rebecs616
Member

Not sure this is in general a Rhyme question, but how do i get my contacts from back up assistant to send them to my phone..i had the Verizon guy transfer from my old phone to this one & it put in 4 of everyone...really annoying so i cleared up my assistant online & deleted all contacts from my phone..thinking if i sync'd it'd update, it didn't

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Re: Backup assistant
DionM_VZW
Verizon Employee

Hello Rebecca! Sounds like you did a great job in clearing up the duplicate contacts issue that you described! When you cleared up the list of your contacts from your phone, did you also confirm that your contact list is as you want it by logging into My Verizon online? If you haven't done so, I would strongly recommend it. Once the list is as you like it, click on the "Sync Now" button in the upper right corner of the Backup Assistant page to start the sync process with your device.

DionM

Follow Us on Twitter www.twitter.com/vzwsupport

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Re: Backup assistant
DionM_VZW
Verizon Employee

Hello Rebecca! Sounds like you did a great job in clearing up the duplicate contacts issue that you described! When you cleared up the list of your contacts from your phone, did you also confirm that your contact list is as you want it by logging into My Verizon online? If you haven't done so, I would strongly recommend it. Once the list is as you like it, click on the "Sync Now" button in the upper right corner of the Backup Assistant page to start the sync process with your device.

DionM

Follow Us on Twitter www.twitter.com/vzwsupport