I have been having trouble for a few months now with calls cutting out, then going back in, then going back out...it makes for very frustrating phone calls. It doesn't happen all the time. It's totally random. It seems, though, that if it starts to cut out in one phone call, it'll keep cutting out on that call until I hang up and call back. And even then it doesn't fix it. It's not when I'm roaming (or even moving...sometimes it'll happen if I'm just sitting in one place), it's not when I'm talking to one person in particular, and it's very unpredictable. The person I'm talking to will just randomly start saying "Hello? Hello? Are you there?" and they can't hear me saying "Yes!" back at them. I can hear them the whole time, even though they can't hear me. Then, randomly, they'll be able to hear me, and it'll be okay for a bit. I talked to a Verizon rep on the phone recently about this and she recommended calling #228 (or something like that?) and updating. I did that, but it didn't do anything for this problem.
Any ideas? I like this phone overall, and don't really want to get a different one. I am not due for an upgrade until a year from now anyway.
Thank you!
Angela
