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Camera taking pictures upside down on Thunderbolt
tehnoidiot
Member

Can't figure out why my phone suddenly started taking pictures upside down. Yes,I can rotate them for visual purposes, but if I try ti email or upload to facebook, they are still upside down. Even when I click on the menu, that is upside down as well. How do I fix this?

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Re: Camera taking pictures upside down on Thunderbolt
pat3332
Novice

I don't know if this will help, but are you using the front facing camera, or rear camera? If you are using the front camera, it sounds like mirror mode got turned off. While using the front facing camera, tap menu and scroll down to Mirror mode. If it's off, check it to turn it on and that will bring it right side up again. Even if mirror mode is off, I don't think your menu should be upside down however.

 

If it has nothing to do with mirror mode, or if it's happening with the rear facing camera, I don't have any idea what's happening and you may need to take it to your Verizon store to see if they can figure it out.

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Re: Camera taking pictures upside down on Thunderbolt
AntonioC_VZW
Verizon Employee

tehnoidiot wrote:

Can't figure out why my phone suddenly started taking pictures upside down. Yes,I can rotate them for visual purposes, but if I try ti email or upload to facebook, they are still upside down. Even when I click on the menu, that is upside down as well. How do I fix this?



Hi tehnoidiot,

 

I checked my resources and this issue has been noted in our system as being investigated and will be addressed and resolved with a future software update by manufacturer (No ETA for update). As per our system this issue occurs only with front face camera when mirror option is off (unchecked).

 

Is your phone taking pictures upside down with both front and back cameras? This may be caused by a third party application recently installed. Run your phone in Safe Mode to temporarily disable all applications that have been installed via the Android Market. Performing this troubleshooting step is necessary to determine whether a 3rd party application is the cause of the camera malfunction.

 

If you continue to have camera issue while running in Safe Mode then try a Factory Reset. Please keep in mind that performing a factory reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.

 

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