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Can't get 4G on my Thunderbolt
Pwnage2u
Member

Bismarck, ND recently upgraded to 4G LTE network, but my Thunderbolt still hasn't made the switch from 3G to 4G. A guy that I work with has a Thunderbolt too and his network connection i was upgraded to 4G. I have tried to restart my phone a numerous of times but still nothing. What am I doing wrong? And does it take different amount of time for each phone to upgrade to 4G?

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Re: Can't get 4G on my Thunderbolt
Ann154
MVP MVP
MVP

Is the phone set to the LTE/CDMA network settings?  Settings > wireless & networks > mobile network settings > network mode

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't get 4G on my Thunderbolt
vzw_customer_support
Customer Support

Thanks for that great info Ann154!

Pwnage2u, was that helpful? Were you able to change settings to get 4G? Please keep us posted.

Thanks,
VanessaS_VZWSupport

Follow us on Twitter @VZWSupport

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