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Can't get service on new Thunderbolt?
cblondie5221
Newbie

I recently purchased a new Thunderbolt as I broke the screen on my old one. I switched the SIM card and went through the steps on the Verizon site to "switch" your phone service to a new device. I am not getting my texts or connection on the new phone and I cant figure out why? Do I jsut need to wait longer for the service to switch devices or am I missing something? PLease help!

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Re: Can't get service on new Thunderbolt?
tips456
Enthusiast

Hmmm...strange does it say Verizon Wireless when you pull down the notification bar?

is it brand new or used?

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Re: Can't get service on new Thunderbolt?
cblondie5221
Newbie

I'm an idiot- I was swapping my storage card not my SIM- just realized that, think I'm good now. Thank you anyway!

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