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Can't install visual voicemail
jdm2000
Member

When I install Verizon Visual Voicemail, I get the error that my phone has visual voicemail funcationality built in, then prompts me to uninstall the VZW Visual Voicemail App. Anyone know how I can access visual voicemail on my HTC One?

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Re: Can't install visual voicemail
jdm2000
Member

Never mind, I found the version verizon pre-installed on the phone.

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Re: Can't install visual voicemail
vzw_customer_support
Customer Support

Woohoo! I'm glad to see that you were able to resolve the issue jdm2000. If you have any additional questions then we are here to help.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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Re: Can't install visual voicemail
ItrulyhateVerizon

Wait.  You're telling me that I have  access VISUAL voicemail from my AUDIO-only phone app?!  What's the point?  How do I do it from your website?  I can't see any app in the Playstore for VZW visual voice mail?  I have a Samsung Note3 and recently learned that I was upgraded--without notification or permission--to Visual Voicemail.  This caused my voicemail icon to disappear and my mailbox to fill up because the voicemail icon never appeared.  This caused me to lose business because I never returned phone calls from two months ago!

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