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Complaints from friends
juniper
Newbie
‎05-25-2011 01:23 AM

I have had several complaints from friends while on the telephone.  While I hear them just fine, they complain the reception is lousy.  I have tried turning the volume down, no luck.  With or without "hotspot" open, no luck.  With or without speaker on or off, no luck.  This is my 3rd TB-others had other issues, which now are acceptable.  Just the phone...I have the extended batt...if it matters.

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Re: Complaints from friends
Not applicable
‎05-27-2011 02:42 PM

Hi juniper:

 

Have all the phones that you have used had the same issues (all the Thunderbolts anyway)? If so, it just may  be the noise-cancellation microphone that is different from previous phones used.  

 

Please let us know.  If you would like some specific help, I can call you if you PM me with your cell number.  

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