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Complete Verizon data loss
matt_avery
Member

Yesterday i lost 3G and all data coverage from Verizon on my HTC Thunderbolt, i can still make calls etc. and use WiFi, but i have no internet service. I've rebooted, pulled the battery, manually changed the service on/off, but nothing helps. This has happened before and after a few hours it fixed itself, but this has been a day and i want to get this resolved as soon as possible, because, whats the use in paying for data if there is none.

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Re: Complete Verizon data loss
bearone21
Leader
have you called verizon to see if they're having some problems in your area?
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Re: Complete Verizon data loss
AyaniB_VZW
Verizon Employee

Hi matt_avery,

 

I understand the importance of staying connected and I hope you are not still experiencing issues.  Please send me a PM with your wireless number and location where you were having trouble, if you are still having issues in effort to complete further troubleshooting.

 

 

 

Thank you for your involvement in out community forums, 

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