Data turns itself on
lemew
Contributor - Level 3

I mostly keep data disabled on my phone for everyday use. However, every time I turn the phone on since yesterday 3g pops up and transfers data. This is , as I said, while data is disabled on all menus. I know that most people have their phones on all the time but what in the world causes this? It's disturbing to know that the phone is enabling itself and like I said it only just began to do this.

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Re: Data turns itself on
Ann154
Community Leader
Community Leader

That is odd.  Do you have the latest update installed.  There is one pushing out right now.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Data turns itself on
lemew
Contributor - Level 3

Yeah. It has stopped as of now but has done this before. Who knows??

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Re: Data turns itself on
vzw_customer_support
Customer Service Rep

Your phone should be responding to changing your data settings lemew. I'm glad to hear you have the latest software. Please let us know if the problem resurfaces. As an additional option, you can test airplane mode to see if the phone responds differently. http://bit.ly/M4Wqge

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: Data turns itself on
lemew
Contributor - Level 3

Thank you for the reply. The problem repeated itself today. I generally keep data off lately to save on battery use. Today when sending a message, data came on. It was an mms message so I don't know if it just works that way or not however, I did not have data enabled. The other instances were with no data on and upon booting the phone. Could my phone be sending a message upon booting?

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Re: Data turns itself on
lemew
Contributor - Level 3

Well great. Darn it. Today I have double applications. There are even two My Verizon applications and I've never even opened that one. I'm totally perplexed.

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Re: Data turns itself on
lemew
Contributor - Level 3

Problem temporarily rectified itself with a total system crash to white HTC screen and then restarting itself. This happens frequently.

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