Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Data turns itself on
lemew
Novice

I mostly keep data disabled on my phone for everyday use. However, every time I turn the phone on since yesterday 3g pops up and transfers data. This is , as I said, while data is disabled on all menus. I know that most people have their phones on all the time but what in the world causes this? It's disturbing to know that the phone is enabling itself and like I said it only just began to do this.

0 Likes
Re: Data turns itself on
Ann154
Expert
Expert

That is odd.  Do you have the latest update installed.  There is one pushing out right now.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Data turns itself on
lemew
Novice

Yeah. It has stopped as of now but has done this before. Who knows??

0 Likes
Re: Data turns itself on
vzw_customer_support
Customer Support

Your phone should be responding to changing your data settings lemew. I'm glad to hear you have the latest software. Please let us know if the problem resurfaces. As an additional option, you can test airplane mode to see if the phone responds differently. http://bit.ly/M4Wqge

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

0 Likes
Re: Data turns itself on
lemew
Novice

Thank you for the reply. The problem repeated itself today. I generally keep data off lately to save on battery use. Today when sending a message, data came on. It was an mms message so I don't know if it just works that way or not however, I did not have data enabled. The other instances were with no data on and upon booting the phone. Could my phone be sending a message upon booting?

0 Likes
Re: Data turns itself on
lemew
Novice

Well great. Darn it. Today I have double applications. There are even two My Verizon applications and I've never even opened that one. I'm totally perplexed.

0 Likes
Re: Data turns itself on
lemew
Novice

Problem temporarily rectified itself with a total system crash to white HTC screen and then restarting itself. This happens frequently.

0 Likes