Downloading Pictures from phone to computer....

[we3tjss]

I downloaded my pics from my card from my phone to my computer last night and it downloaded over 4000 pics i didnt have that many photos. it took every single pic from friends accounts on facebook and put on my computer + every image was duplicated and made smaller and had borders? How can i stop that from happening again. i only wanted the pics i took with the camera and only want one not 5-6 of the same image.

Very frustrated because i have had to sit here for 31/2 hrs looking at every image to keep the big ones and delete the smaller or bordered ones and NOT EVEN close to being done!!!! Please can some one tell me anything on how to keep this from happening again. ALSO when i take a picture it goes in to several different albums that i DID NOT create on the phone.

Thanks,

Emily

[#2 · Accepted solution]

Hello we3tjss!

We don't want you spend all that time transferring pictures! I have a couple of suggestions that can help you. First, you can always transfer specific files from your phone to the computer. If you have a windows computer, you can open up My Computer and then click on the device. You will be able to drag the photos you want to transfer over to the computer from there. Next, you can format your SD card. This will erase all of the data from the memory card. Since you have backed up your data recently, this should not be a problem. This will erase unwanted pictures you have on the device. Were the Facebook pictures that synced over profile pictures?

Click the link to view steps for SD card formatting: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47440

Let us know if you need additional assistance!

Thank you,

Katie H

Verizon Wireless Support

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