Error Message: "the process com.htc.bg has stopped"

mitchb
Newbie

Does anyone have any idea what this means and why it constantly happens on my device?  It doesn't appear to effect any functioning except popping up inbetween apps and is annoying.

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RobB772
Contributor - Level 3

Never had this happen to me but from posts on other forums it seems to be s social network sync problem. If you have facebook or twitter set to sync try turning it off and see if that works. Menu; settings; accounts & sync....uncheck facebook or twitter or any social media set to sync. If that works you can add them back to sync one at a time until you find the culprit.

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RobB772
Contributor - Level 3

Never had this happen to me but from posts on other forums it seems to be s social network sync problem. If you have facebook or twitter set to sync try turning it off and see if that works. Menu; settings; accounts & sync....uncheck facebook or twitter or any social media set to sync. If that works you can add them back to sync one at a time until you find the culprit.

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mitchb
Newbie

Thanks!  I will give it a try.

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RobB772
Contributor - Level 3
If it does work can you please post back with your observations? That way this forum will have the answer for others to find. Thanks!
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mitchb
Newbie

Your suggestion worked!  Not only do I no longer get the error, but the battery does not drain as fast.  Thanks so much.

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