Got ICS upgrade but...
birdieluvr76
Newbie

Maybe I am missing something. My camera looks the same, my contacts look the same. The face unlock doesn't work. I have the upgrade becauase some things have changed based on the upgrade.

Am I missing something or is it because this is an upgrade vs. new phone with pre loaded ICS??

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Re: Got ICS upgrade but...
demmo86rt
Champion - Level 3

The camera and people apps are a part of HTC's Sense UI. The Rezound's ICS upgrade only included an upgrade from Sense 3.5 to Sense 3.6, so many of the integrated apps look very similar vs a new phone, like the Incredible 4G, which has Sense 4.0. I don't know about your face unlock, that should be working.

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Re: Got ICS upgrade but...
vzw_customer_support
Customer Service Rep

Good morning birdieluvr76,

Congratulations on getting the new Ice Cream Sandwich software update on the HTC Rezound! I’m sure that you will LOVE the new enhancements that this update brings to the device. Software enhancements are always exciting as they make it feel like we have a whole new phone! I’m sure that you may have some questions as to what are all the enhancements are so I took the liberty to post a link for your review.

http://support.verizonwireless.com/system_update/rezound.html

If you have any questions or concerns on the new features and functionalities on your device then do not hesitate to as my friend!

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

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Re: Got ICS upgrade but...
tdmike
Newbie

i've been trying to download the new ics for 3 days now, it doesn't work.  I get the message that is available, then I start the process, then when it's time to load the new FW, it gets about have way done and I get the traingle with the red exclamation point.  Its sits that way for hours.  I pull the battery, then my phone never comes back, it sits on the white HTC screen for hours.  I pull the battery, then I get this and that suddenly stopped working, force close and this goes on for several minutes, then it shuts off.........

This is my 3rd Rezound and let me tell you these things are a piece of $hiT.  I wish I could get a different phone.

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Re: Got ICS upgrade but...
NuDroidUsrr
Specialist - Level 3

tdmike wrote:

i've been trying to download the new ics for 3 days now, it doesn't work.  I get the message that is available, then I start the process, then when it's time to load the new FW, it gets about have way done and I get the traingle with the red exclamation point.  Its sits that way for hours.  I pull the battery, then my phone never comes back, it sits on the white HTC screen for hours.  I pull the battery, then I get this and that suddenly stopped working, force close and this goes on for several minutes, then it shuts off.........

This is my 3rd Rezound and let me tell you these things are a piece of $hiT.  I wish I could get a different phone.

  How much space is available on the Internal Memory location? If you are low, move what you can either to the SD card, or remove them completely, and then try it again. Low space can cause installation issues.

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Re: Got ICS upgrade but...
tips456
Enthusiast - Level 2

It supposedly takes 7 hours to download and install even on 4g lte, so pulling the battery is a bad idea.

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Re: Got ICS upgrade but...
tdmike
Newbie

so what is the red traingle and exclamation point telling me? does anyone know?

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Re: Got ICS upgrade but...
tdmike
Newbie

i have nothing on my phone, no pics, no vids, maybe 2 apps (golf apps) and like 10 songs.

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Re: Got ICS upgrade but...
tips456
Enthusiast - Level 2

I think that means downloading new software do not turn off phone, it just shows up when you are updating.

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Re: Got ICS upgrade but...
tdmike
Newbie

well before it goes red i have the little green circle which has a bar showing progress and below that the status bar, i would think that meant downloading, right?

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