Got ICS upgrade but...

birdieluvr76
Newbie

Maybe I am missing something. My camera looks the same, my contacts look the same. The face unlock doesn't work. I have the upgrade becauase some things have changed based on the upgrade.

Am I missing something or is it because this is an upgrade vs. new phone with pre loaded ICS??

0 Likes
Reply
16 Replies
demmo86rt
Champion - Level 3

The camera and people apps are a part of HTC's Sense UI. The Rezound's ICS upgrade only included an upgrade from Sense 3.5 to Sense 3.6, so many of the integrated apps look very similar vs a new phone, like the Incredible 4G, which has Sense 4.0. I don't know about your face unlock, that should be working.

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Good morning birdieluvr76,

Congratulations on getting the new Ice Cream Sandwich software update on the HTC Rezound! I’m sure that you will LOVE the new enhancements that this update brings to the device. Software enhancements are always exciting as they make it feel like we have a whole new phone! I’m sure that you may have some questions as to what are all the enhancements are so I took the liberty to post a link for your review.

http://support.verizonwireless.com/system_update/rezound.html

If you have any questions or concerns on the new features and functionalities on your device then do not hesitate to as my friend!

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply
tdmike
Newbie

i've been trying to download the new ics for 3 days now, it doesn't work.  I get the message that is available, then I start the process, then when it's time to load the new FW, it gets about have way done and I get the traingle with the red exclamation point.  Its sits that way for hours.  I pull the battery, then my phone never comes back, it sits on the white HTC screen for hours.  I pull the battery, then I get this and that suddenly stopped working, force close and this goes on for several minutes, then it shuts off.........

This is my 3rd Rezound and let me tell you these things are a piece of $hiT.  I wish I could get a different phone.

0 Likes
Reply
NuDroidUsrr
Specialist - Level 3

tdmike wrote:

i've been trying to download the new ics for 3 days now, it doesn't work.  I get the message that is available, then I start the process, then when it's time to load the new FW, it gets about have way done and I get the traingle with the red exclamation point.  Its sits that way for hours.  I pull the battery, then my phone never comes back, it sits on the white HTC screen for hours.  I pull the battery, then I get this and that suddenly stopped working, force close and this goes on for several minutes, then it shuts off.........

This is my 3rd Rezound and let me tell you these things are a piece of $hiT.  I wish I could get a different phone.

  How much space is available on the Internal Memory location? If you are low, move what you can either to the SD card, or remove them completely, and then try it again. Low space can cause installation issues.

0 Likes
Reply
tdmike
Newbie

i have nothing on my phone, no pics, no vids, maybe 2 apps (golf apps) and like 10 songs.

0 Likes
Reply
tips456
Newbie

It supposedly takes 7 hours to download and install even on 4g lte, so pulling the battery is a bad idea.

0 Likes
Reply
tdmike
Newbie

so what is the red traingle and exclamation point telling me? does anyone know?

0 Likes
Reply
tips456
Newbie

I think that means downloading new software do not turn off phone, it just shows up when you are updating.

0 Likes
Reply
tdmike
Newbie

well before it goes red i have the little green circle which has a bar showing progress and below that the status bar, i would think that meant downloading, right?

0 Likes
Reply
tips456
Newbie

can you find a picture of it on google images?

0 Likes
Reply
tdmike
Newbie

Travis Northeast-20120813-00260.jpg

this is what happens after a few minutes of looking like it is downloading. i get this image on my phone, this is a pic of my screen, sorry for reflection.

missed picture of green download icon

0 Likes
Reply
tips456
Newbie

I haven't seen that before I say just leave it updating overnight while its plugged in and see what happens.

0 Likes
Reply
demmo86rt
Champion - Level 3

Have you made sure you have adequate internal storage.  If you don't have enough, the install will fail.  The update itself is around 300 MB, and you will need a little more room on top of that in order to install it.  Clear some cache and data (browser and Facebook are the biggest offenders), delete some texts, and move some apps to the SD card and try the update again.

0 Likes
Reply
tdmike
Newbie

Thanks for helping here.

I don't use FB, wish I could delete the app all together. I don't keep texts and it looks like I have most apps that I've purchased or downloaded on my SD card.

Hmmm, not sure what the deal is.

Thanks

--

Michael

-


demmo86rt <community@verizonwireless.com> wrote:

demmo86rt created the discussion

"Re: Got ICS upgrade but..."

To view the discussion, visit: https://community.verizonwireless.com/message/853253#853253

>

0 Likes
Reply
striker308
Enthusiast - Level 2

this is a completely useless link, we alrdeady downloaded the update.

0 Likes
Reply
Knightmare
Newbie

I received my new Verizon Rezound update this afternoon & it totally stinks.  I have lost all of my photos.   Can't get on Google.  My SD card dismounted & I can't remount it.  When I go on Facebook it has lost all my local locations and I cannot checkin.  Is there a way to get rid of the update & go back to the last revision.

Message was edited by: Jim Knight   Ice Cream has chilled the Rezound.  I lost all of my downloaded ringtones & notifications and now I cannot download and install them from the app store.

0 Likes
Reply