Group Text Issues with Sprint users

mzenor
Newbie

When I send a group text, anyone receiving the text on a Sprint phone gets an empty conversation bubble. The same is true when I respond to a group text that includes Sprint users. All other non-Sprint users can see my messages and replies. I have an HTC One and my default messaging app is Messages version 6.5.798297. Any idea how to fix this?

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Not applicable

That is a sprint problem. Have them call Sprint.

If the others are getting them, and it means you are sending successfully then its not a Verizon issue.

Support starts here - Customer service

Good Luck

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1 Reply
Not applicable

That is a sprint problem. Have them call Sprint.

If the others are getting them, and it means you are sending successfully then its not a Verizon issue.

Support starts here - Customer service

Good Luck

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