HELP!!! my Tbolt will not send or recieve text nor make or receive calls

[daisho]

This just started happening about an hour ago. My signal bar goes from 1 bar to an "X" and back to 1 bar. Its been bouncing like that for an hour. I tried rebooting and that did not work also my internet signal does not go past 1X can someone please help me here.

[budone]

Sounds like local service disruption. Under Mobile Network, are you set for 3G only or 3G/LTE. If the latter, try setting the device to 3G only

[lemew]

Try turning off your device, pulling battery and sim, and discharging device by holding down the power button. Leave off for about an hour to let info clear the server then replace sim, battery, and reboot.

[JoleenPAC]

i am 4G, not sure if that makes a difference?

[JoleenPAC]

I have tried this. Didn't work

My phone was replaced with a different phone.

[B33]

+1 agree with budone's suggestion! b33

[budone]

JoleenPAC wrote:

i am 4G, not sure if that makes a difference?

Then switch the setting to CDMA (PRL) only and let us know what happens

[JoleenPAC]

sorry for the dumb question, but how do i do that?

[Ann154]

Menu > settings > wireless & networks > mobile networks > network mode

[JoleenPAC]

thank you.