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HELP!!! my Tbolt will not send or recieve text nor make or receive calls
daisho
Member

This just started happening about an hour ago. My signal bar goes from 1 bar to an "X" and back to 1 bar. Its been bouncing like that for an hour. I tried rebooting and that did not work also my internet signal does not go past 1X can someone please help me here.

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Re: HELP!!! my Tbolt will not send or recieve text nor make or receive calls
budone
Sr. Leader
Sr. Leader

Sounds like local service disruption. Under Mobile Network, are you set for 3G only or 3G/LTE. If the latter, try setting the device to 3G only

Re: HELP!!! my Tbolt will not send or recieve text nor make or receive calls
lemew
Novice

Try turning off your device, pulling battery and sim, and discharging device by holding down the power button. Leave off for about an hour to let info clear the server then replace sim, battery, and reboot.

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Re: HELP!!! my Tbolt will not send or recieve text nor make or receive calls
JoleenPAC
Member

i am 4G, not sure if that makes a difference?

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Re: HELP!!! my Tbolt will not send or recieve text nor make or receive calls
JoleenPAC
Member

I have tried this. Didn't work Smiley Sad

My phone was replaced with a different phone.

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Re: HELP!!! my Tbolt will not send or recieve text nor make or receive calls
B33
Sr. Leader

+1 agree with budone's suggestion! b33

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Re: HELP!!! my Tbolt will not send or recieve text nor make or receive calls
budone
Sr. Leader
Sr. Leader

JoleenPAC wrote:

i am 4G, not sure if that makes a difference?

Then switch the setting to CDMA (PRL) only and let us know what happens

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Re: HELP!!! my Tbolt will not send or recieve text nor make or receive calls
JoleenPAC
Member

sorry for the dumb question, but how do i do that?

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Re: HELP!!! my Tbolt will not send or recieve text nor make or receive calls
Ann154
Expert
Expert

Menu > settings > wireless & networks > mobile networks > network mode

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: HELP!!! my Tbolt will not send or recieve text nor make or receive calls
JoleenPAC
Member

thank you. Smiley Happy

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