I bought an HTC One in January. It shows it has having Android 4.2.2, software number 1.10.605.2. It has never prompted me to update.
When I go to Settings > Software update > Status, it shows the following:
Source: Verizon Wireless
If I choose "Check New", it says "no new software update available".
How do I get this phone to update?
- Connecting both via wifi and the LTE connection
- Factory resetting the phone
Hijknowlton525 - Let's make sure your device stays on the cutting Edge! I appreciate the steps you have taken to troubleshoot. The update is still rolling out in stages as it takes about 3-4 weeks for all devices to be updated. We are working to get the update pushed to your device as soon as possible.
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