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HTC Rezound Keyboard issues.
mlw9911
Member

I've seen people having issues with their keyboards lagging, but right now mine isn't showing up at all. I tried to send a text message and clicked add text multiple times, but to no avail. I tried restarting my phone twice and even shut down my phone for about 10 minutes and still no luck. This is the first time this has happened since I got the phone in December and just started after my phone died and I plugged it up to the charger.

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Re: HTC Rezound Keyboard issues.
vzw_customer_support
Customer Support

Hi there mlw9911!

How bizarre. Good thing this VZW agent is on the job and ready to get to the bottom of the case of the phantom keyboard. So, let's work on this together.

Now, you've done a great job troubleshooting thus far and I appreciate that. With that said, we need to delve deeper in the device. Given that this is an issue with a missing keyboard, here's what I recommend: go to settings > applications > manage applications > all > locate the keyboard application > clear cache and force close. Then reboot your device and give it a go. Please let me know the results.

EvanO_VZW
VZW Support
Follow us on Twitter @VZWSupport

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