HTC Rezound won't push emails through

karichards
Newbie

My phone won't tell me when I get a new email. In fact, it won't even sync when I select the Mail app. I think I have the Settings right in the app but I could be mistaken. All of the settings say to Push Mail. Any help or suggestions?

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bowk276
Newbie

I'm having the same issue and even after the ICS 4.0 upgrade, you probably have the settings correct and there won't be anything else you can do.

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vzw_customer_support
Customer Service Rep

We can certainly check the settings for your Rezound.
This way you won't have to manually check to see if there is a new email that came through.

Please confirm if the push settings are correct for each account synced. This is under email account > settings > update schedule > Frequency > Push mail. In addition, the auto sync and background data options have to be enabled.

If you are all set up correctly, then you should remove the email account http://tiny.cc/h9y4iw and then set it up again.

Tamara H.
Follow us on Twitter @VZWSupport

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