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HTC Rezound won't push emails through
karichards
Member

My phone won't tell me when I get a new email. In fact, it won't even sync when I select the Mail app. I think I have the Settings right in the app but I could be mistaken. All of the settings say to Push Mail. Any help or suggestions?

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Re: HTC Rezound won't push emails through
bowk276
Member

I'm having the same issue and even after the ICS 4.0 upgrade, you probably have the settings correct and there won't be anything else you can do.

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Re: HTC Rezound won't push emails through
vzw_customer_support
Customer Support

We can certainly check the settings for your Rezound.
This way you won't have to manually check to see if there is a new email that came through.

Please confirm if the push settings are correct for each account synced. This is under email account > settings > update schedule > Frequency > Push mail. In addition, the auto sync and background data options have to be enabled.

If you are all set up correctly, then you should remove the email account http://tiny.cc/h9y4iw and then set it up again.

Tamara H.
Follow us on Twitter @VZWSupport

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