Ever since the forced ICS "upgrade", the mail application has refused to work with the message "Unfortunately, mail has stopped." That's it, no other messages or hints. It's been working fine for almost two years. A year ago, we changed email servers to the Microsoft Office365 service with activesync. It's been working great, until the "upgrade".
The phone has been re-booted several times, the email account was removed, mail and contacts deleted, phone re-booted, mail account re-configured. Still doesn't work. The mail icon shows that we have unread messages, but when we start the application, we immediately get the error and the app stops.
How do we fix this? We can't delete the stock Verizon application and re-install. Email was a main reason for buying the 4G TB with a large screen, now we can't work?
Thanks, M