HTC Thunderbolt Power Cycle Issue Fix

[Wildman]

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TBhouston wrote:
Why do you keep getting new phones for a software issue...

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I have been wondering this for some time, so many users keep exchange devices for software issue and then get upset because the replacement has issues also....  Heres a unique thought, they have the same software....

[AZSALUKI]

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Wildman wrote:

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TBhouston wrote:
Why do you keep getting new phones for a software issue...

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I have been wondering this for some time, so many users keep exchange devices for software issue and then get upset because the replacement has issues also....  Heres a unique thought, they have the same software....

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to be fair, most of them are not having problems, so replacing it seems like the logical step. mine has never rebooted, and most of the (over a million) tbolts don't have the issue. we see the ones here that have the issue. the majority of the users don't have a problem and have no reason to even visit a forum. if you troll around androidpolice, phandroid, xda, etc, etc...you'll see many users that have no idea what the reboot problem is. if they can't fix your phone and couldn't tell you when an update was coming, then i think trying a replacement is a fairly logical attempt at a solution. also, when this problem initially started, many people were replacing devices and recieving the CLNR's that had not installed the May update (which caused the problem). i saw a lot of users ask "how do i go back to the old software...before the update?" well, they could attempt to by getting a CLNR (as many of those had not recieved the update yet).

[ChristinaB_VZW · Accepted solution]

The update for the Thunderbolt will not include Gingerbread. You are able to sign up for email updates on this topic here . 

Thank you!

[PJNC284]

If yall keep wanting to post that links, I'd suggest getting the people in charge to actually email something out.  Most of the time I don't get anything and even if I do, it's a week late. 

[sonicanatidae]

The update for the Thunderbolt will not include Gingerbread. You are able to sign up for email updates on this topic here . 

Thank you!

WOOT.. The Rollout is delayed AND it won't get Gingerbread either.. NICE WORK VZW..

[Edited to comply with Terms of Service]

[sonicanatidae]

The update for the Thunderbolt will not include Gingerbread. You are able to sign up for email updates on this topic here . 

Thank you!

[gina7289]

Sorry to the people who don't have it. But it us so great to actually have a day without rebooting. I wish it had gingerbread it didn't really change the incredible 2. I feel like I'm missing the desktop app.

[TWD913]

TBhouston,

     I agree with you.  Verizon Tech Support offered me two phones (2 of my 5 lines have T-Bolts) with the older software on it.  I said no thanks.  The problem is with the existing software and not the phone.  So Verizon & HTC need to fix software. 

     It's a shame that we are paying top dollar for wireless service and not receiving complete service for our money due to these software problems.

     I was told 6/30/11 for the software fix by Tech Support.  That date came and went.

     The 7/8/11 update did not fix my two major problems (rebooting & audio).

TWD913