I get the same message but only with onw of my contacts that is linked to face book. One her face book page she does not have the dashes in her phone number and i feel that is the reason for the failure because the phone reverts to face book contact info to send and recieve. I hope this gets resoved I am ready to return the phone.
Hi Vorian,
Thanks for the information about the error code while trying to send a text to a AT&T user. In mentioning you were not able to send any text messages without rebooting, were you meaning not being able to send any text messages to the same AT&T user or anyone? If it was to the same AT&T user, please check to see if your calls are going through to the same user and that they can text you back and/or do they have any errors. Please confirm with the AT&T user that they do not have a block from receiving your messages when you attempt to send or if there are any device issues their phone. Also, providing a little more information will help narrow down what is causing the errors so we can recommend more steps or suggestions to resolve the texting issue.
Thank You,
edw@vzwsupport
i am having the opposite problem. i can send text messages but i am not receiving any back from the person i sent them to. i know this true from one person and she is also a verizon customer. the other person that i have texted and not gotten a reply from, i'm not sure if she got my message to her.
edit the phone number so that there is no +1 in front. try just 1 or the areacode only.
edit: nvm this did not work for me 😕
I think it has something to do with the snyc'd Facebook contacts asnd with the phone number it uses for authentication when sending a text. When I was talking to a very knowledgable Verizon tech for once, the text never makes it onto the Verizon network. So I've been trying a few things to narrow it down. So far... The VRZN tech had reloaded my texting onto my phone, error came back within two hours. I removed the contact from linking to Facebook, error returned. I completely removed and re-added the contact, still errored. I completely removed Facebook from the phone the app and HTC Sense sync, it removed my facebook phone number from "My contact card" in 'people' haven't encountered the 65535 error yet. I'm going to run it for the day and see what happens then I'll re-add it to see if the error returns and see if I can edit that contact card or just remove my phone number on facebook.
Background info: The error was intermediate and it didn't matter which carrier the recipient was using. The particular contact I tested this with is a Verizon user and someone that I text constantly (the girlfriend haa!) The reason why I was thinking Facebook is because of what the Verizon tech had mentioned with that error being connected to the authentication phonenumber it uses and when I was getting the error over and over with a couple contacts I would text my dad who doesn't have a facebook and the text would go thru. I guess I'll have to see how tomorrow goes.
This is how I started my investigation into the issue. However, last nightt he thunderbolt just started giving me the error on certain people, even though I have NEVER synced facebook since my last reset. I was actually having a text conversation withs someone, and then in the middle of the conversation it stopped sending messages to one specific person.
This is not an isolated issue, and is prevelant in Thunderbolts. I would bring your phone to a Corporate Verizon store and have the techs take a look, perhaps they have seen enough of them by now to give you an informed solution.
The issue is related to the Facebook numbers because the numbers always import wrong.. I posted a solution a time back about this code but don't remember on what post... Disable Facebook contacts from syncing to device and see if this helps..
Try Changing Settings / Calls / Home Dialer... This us the setting that controls the +1 extention option..
Yep, same problem here. It's been happening for weeks with a couple of different contacts. Didn't seem to matter what type of phone or provider (could be AT&T but not clear on that for sure) I tried everything. Power off, reboot, pull battery, delete contact, edit number removing the +1 etc. I finally did a factory reset and it's working fine now. We will see how long it lasts...
avsnatvsgal wrote:Yep, same problem here. It's been happening for weeks with a couple of different contacts. Didn't seem to matter what type of phone or provider (could be AT&T but not clear on that for sure) I tried everything. Power off, reboot, pull battery, delete contact, edit number removing the +1 etc. I finally did a factory reset and it's working fine now. We will see how long it lasts...
Hi avsnatvsgal! Please do let me know if the factory reset did finally resolve this issue. Thanks!
I had this problem, and now i am having a similar problem only the code is 105 and class 2. Any thoughts? Do another factory reset? That gets kind of old after a while. Does Verizon have this fixed?
I have the same issues. Seems most of the issues is from the facebook HTC or facebook installed on the phones.
When I remove myself from facebookk some of the issues go away but I still have issues with some of my contacts.
Some I can take the failed message and FORWARD it and it sends just fine (and the original and forwarded did NOT have a +1 in front)
I don't get it.
HTC, Don't put out a sync program unless you have tested it better.
bhinMN wrote:I have the same issues. Seems most of the issues is from the facebook HTC or facebook installed on the phones.
When I remove myself from facebookk some of the issues go away but I still have issues with some of my contacts.
Some I can take the failed message and FORWARD it and it sends just fine (and the original and forwarded did NOT have a +1 in front)
I don't get it.
HTC, Don't put out a sync program unless you have tested it better.
Thanks to the community for your responses. Are you still having issues with your phone sending messages? In order to resolve your issue please PM me your mobile telephone number so I can research your account and see what kind of options we have for you? Thanks.
I have had my Thunderbolt for about 2 months and had no problems with texting. Now, it seems I can't send texts to some of my contacts linked to facebook. The ones I have problems with are T-Mobile and AT&T. Apparently, they are the only ones whose phone numbers have the "+1" included. Re-sending doesn't help. Is there something I can do short of unlinking these contacts from facebook?
Hi Margo,
I understand how frustrating this can be! I can assist you. I would like to thank the community for your contributions as well.
Facebook contacts are stored with a "1" in front of the number. The sync process is from Facebook to the phone, and not from the phone to Facebook. The way a contact is stored in Facebook is how it is synced to the device. So, what you would want to do is log in to your Facebook and edit the contacts' phone numbers to exclude the "1."
Once this is completed, you will be able to sync the contacts successfully.
Please post back with your results.
Thanks very much,
How do you edit a contact's phone number that they've listed on Facebook? I tried going into my contacts and editing that contact, but the phone won't let me edit the number synced from Facebook, just the one I've inputted which doesn't have the "+1" listed in front of it.
Also, when I'm logged into Facebook, I can't edit the phone number the contact put in their profile. If I should be able to do that, how do I do it?
Thanks!
Kasia
Siakaw, the number that is synced from Facebook is what the user added, so you won't be able to edit those. My suggestion is when you are sending a new text message to make sure the phone is selecting the contact from Google or Phone and not from Facebook to ensure it does not have the +1 in front.
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