My son and I both have the HTC Thunderbolt, and have both experienced the same issue with the battery drain after using the Verizon car charger. Each and every time after the phones have been plugged into the car charger, the phones well get about 2 – 4 hours of stand by life MAX. Both phones get very hot and the battery is almost to hot to touch. This happens every time we use the car charger. If after using a car charger you remove the battery and reinstall the battery the phones will now get at least 8 hours or better of standby life. I repeat this happens to both phones EVERY time we use the car charger.
Almost forgot to mention that I used two different car chargers as well.
I have to believe this is a safety issue and that Verizon needs to look into this issue ASAP.
These are chargers purchased from Verizon at the time of purchase of both Thunderbolts. I was told they are for the Thunderbolt.
Ditto-
I thought it was just me!
What's up with this?
Not sure why Verizon hasn't looked into this issue. I think they need to take this as a VERY serious safety issue. Remember the Dell laptop battery issues? Fires!
AVBuff wrote:Not sure why Verizon hasn't looked into this issue. I think they need to take this as a VERY serious safety issue. Remember the Dell laptop battery issues? Fires!
This seems not too be a universal issue because I haven't seen this on my device, so if this isn't a universal issue for everyone that some other variable is the factor, have you checked apps, settings and power manager to verify that its not something else causing this that may have been changed or installed by you?
Posted by AVBuff
Just talked to another friend of mine and he has the same problem, as well as another person in this post.
I have stopped all unnecessary apps and have turned off all things like GPS, etc. All you have to do is plug the phone into a car charger let it fully charge, take it out and after a few hours phone is near dead and extremely hot.
Phones works fine until you plug it into a car charger, nothing has changed from the time I take it out of my holster, plug it into to the car charger and the time I have to take out the battery and recharge.
This is NOT an OPERATOR ISSUE. I have been using cell phones since 1994 and know how to navigate around one. I'm also a EE and know a few things about electronics and know this should not be happening.
VERIZON NEEDS TO LOOK AT THIS ISSUE!!!!!!!
This may not be universal issue but it is an issue that needs to be looked at!
AVBUFF
Ripsaw wrote:Posted by AVBuff
Just talked to another friend of mine and he has the same problem, as well as another person in this post.
I have stopped all unnecessary apps and have turned off all things like GPS, etc. All you have to do is plug the phone into a car charger let it fully charge, take it out and after a few hours phone is near dead and extremely hot.
Phones works fine until you plug it into a car charger, nothing has changed from the time I take it out of my holster, plug it into to the car charger and the time I have to take out the battery and recharge.
This is NOT an OPERATOR ISSUE. I have been using cell phones since 1994 and know how to navigate around one. I'm also a EE and know a few things about electronics and know this should not be happening.
VERIZON NEEDS TO LOOK AT THIS ISSUE!!!!!!!
This may not be universal issue but it is an issue that needs to be looked at!
AVBUFF
The post wasnt meant to insult in any way but if you know about electronics, you know that hardware is just like the software.... Unpredictable but on the same page there can be situations that come from one item having issues.
I have seen a large amount of users reporting that the Droid X had a charger issue because everytime they charged the device and then unpluged the device it would automatically restart but after researching further it was learned that it was a app called Bump that was used by all users and after ut was uninstalled it resolved the issue.
Have you tried booting into Safe Mode?
In order to enter safe mode, please turn off the phone. Then briefly press the Power button to turn on the phone. While the phone powers on, press and hold the Volume down button until phone loads the OS and "Safe Mode" should appear on the lower left part of the screen.
I have the car charger from Verizon for the Tbolt and i have not had this issue at all, so maybe it was a bad batch?
It very well could be a lot code or date code issue. But try getting Verizon to help out on that one. The guys at the the stores would have no clue as to what to do. They won't exchange it if charges.
Just tried safe mode boot and same problem. If only a few people are having this issue then maybe it might a lot code or date issue with either the chargers or the phones itself. Not sure where to go from here.
I can definitely understand your concern regarding the car charger and the battery overheating.
It appears as though you have done quite a bit of troubleshooting on your own by testing additional phones & chargers. Thank you for that!!
I haven't seen or heard of this particular issue before, therefore, what I have done is forwarded the information over to HTC as of today in order for them to do some testing in order for us to resolve this for you.
As soon as we hear something here at Verizon, we will be sure to update you on this forum.
Thanks, I will wait for your response
Please provide the model/make of charger was used as well as the voltage output of it.
We suspect that the charger might be over-charging the device. Rating for VPC should be 5.1Vdc, 1A
Thanks for your patience!
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