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HTC Thunderbolt power issue after using car charger

My son and I both have the HTC Thunderbolt, and have both experienced the same issue with the battery drain after using the Verizon car charger. Each and every time after the phones have been plugged into the car charger, the phones well get about 2 – 4 hours of stand by life MAX. Both phones get very hot and the battery is almost to hot to touch. This happens every time we use the car charger. If after using a car charger you remove the battery and reinstall the battery the phones will now get at least 8 hours or better of standby life. I repeat this happens to both phones EVERY time we use the car charger.

Almost forgot to mention that I used two different car chargers as well.

I have to believe this is a safety issue and that Verizon needs to look into this issue ASAP.

Comments

Digitos

Are the two car chargers specifically made for the Thunderbolt? Universal chargers do not regulate amperage as well as brand specific chargers. Also, car chargers in general tend to deliver slightly higher amperage than wall chargers do. This has been true for years. Not HTC'S fault.

AVBuff

These are chargers purchased from Verizon at the time of purchase of both Thunderbolts. I was told they are for the Thunderbolt.

DLMA

Ditto-

I thought it was just me!

What's up with this?

AVBuff

Not sure why Verizon hasn't looked into this issue. I think they need to take this as a VERY serious safety issue. Remember the Dell laptop battery issues? Fires!

TamaraH_VZW

I can definitely understand your concern regarding the car charger and the battery overheating.

It appears as though you have done quite a bit of troubleshooting on your own by testing additional phones & chargers. Thank you for that!!

I haven't seen or heard of this particular issue before, therefore, what I have done is forwarded the information over to HTC as of today in order for them to do some testing in order for us to resolve this for you.

As soon as we hear something here at Verizon, we will be sure to update you on this forum.

AVBuff

Thanks, I will wait for your response

TamaraH_VZW

Please provide the model/make of charger was used as well as the voltage output of it.

We suspect that the charger might be over-charging the device. Rating for VPC should be 5.1Vdc, 1A
Thanks for your patience!

gina7289

Avbuff had that problem they blamed my car the last time. As long as it slightly charges they won't replace it.

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