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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
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Surprise,
once again, I updated my HTC one, this time to Kit Kat and lost any way of connecting to my home WIFI. I have had this issue before, however I am not remembering how to fix this. I have done everything from rebooting my router, computer, and phone. I even did a factory reset on my phone after the upgrade. I have been working on this for HOURS, and am ready to launch my phone into the wall. It recognizes my home wifi network and says secured with WPA/WPA2, it lets choose to connect, but it won't actually connect to everything. It also does not let me "forget" my network... I have tried changing my wireless router to no passcode, and that has failed too. Someone please HELP!
I'm having the same problem & getting no help from support or HTC.
Go into your router settings and make sure your router has the lastest drivers. If it does then change the channel number and change the frequency, set them to some other number and dont use auto setting. Save the changes, then reboot the modem, then reboot the router, then reboot the phone in that order. Even though you have other devices that connect to your wifi, Kit Kat might not be compatable with your current router settings.