Hands free
Jdflynn
Newbie

Hands free link on my Honda won't read or let me know that I have text messages

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vzw_customer_support
Customer Service Rep

We can’t have this continue, Jdflynn . We’ll help you keep your eyes on the road. What is the make/model of your phone? Has the HandsFreeLink worked for you in the past with this phone?  Has there been any recent software updates to either your phone or the HandsFreeLink equipment? What error message do you get? 


DavidH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Jdflynn
Newbie

Model HTC one model# 6500lvw no it doesn't work for text messages. The

error on the car screen unsupported . Honda says it's a phone issue

On Aug 28, 2015 2:06 PM, "Verizon Wireless Customer Support" <

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vzw_customer_support
Customer Service Rep

Jdflynn, thank you so much for the further details. So we can get a better idea of the usage of your phone. What text message application are you currently using? Are you using the default text message application or a 3rd party appication from the Google Play Store? Keep me posted.


KevinR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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