Hello all,
I just bought this phone 5 days ago, and already turned in the first one. Here is the issue: when I bring this phone out of sleep, or press top button when the phone is on, the icons at the bottom of the phone light up, or should I say try to light up. I know that they are supposed to light up at spacific times to notify the user they have mail or whatever. This is the second phone, (the first was worse) that has had this issue. The home icon only lights up half the house, the menu icon only lights up the n and u, the bottom half of the back arrow is dim, and the search icon looks like it is 2 pieces. Is this a common problem on this phone. Thanks for the replies.
Just take it back. Get something else. Seriously. There are so many problems with this phone, and it seems like more are coming out every week. Your on your second phone in 5 days, to me that's not a good sign. Anyway that's just my .02 about it for whatever it's worth.
samelslne wrote:Hello all,
I just bought this phone 5 days ago, and already turned in the first one. Here is the issue: when I bring this phone out of sleep, or press top button when the phone is on, the icons at the bottom of the phone light up, or should I say try to light up. I know that they are supposed to light up at spacific times to notify the user they have mail or whatever. This is the second phone, (the first was worse) that has had this issue. The home icon only lights up half the house, the menu icon only lights up the n and u, the bottom half of the back arrow is dim, and the search icon looks like it is 2 pieces. Is this a common problem on this phone. Thanks for the replies.
i can't vouch for others, but my 7 month old tbolt has worked just fine since the day i bought it.
as far as the light goes, i'm guessing that yours may actually be working just fine. there are only 2 lights behind the four icons. if you wake up your phone and immediately tilt the top towards you and look down at it at an angle, you can sort of see the 2 actual lights below the bottom of the actual screen. one is halfway between the home and menu icons and the other is between the arrow and search icons. they don't each have their own backlight so it makse sense to me that the entire icons are not evenly lit up. however, i can see all 4 of mine just fine when i'm in the dark or low lighting. now that you have me looking at it closely, mine are lit exactly as you describe it (the n in menu is much brighter than the m and e). i've never even noticed that before.
Hi samelslne,
That's how my phone looks as well, half the house and the 'me' are dim.
I am actually holding a Thunderbolt in my hands right now.
I would have to agree with all of you, it appears as though the phone is designed this way and it in fact is not defective.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Start a new topic or ask questions in the open forum.
