How Can I Transfer Content If I Can't Use My Phone?

[MICAND32]

I have owned an HTC One Remix for over 2 years. The screen is almost pulled off the phone. As a result, I was not able to peform any functions on my phone. I was unable to text, make calls, or transfer data. So I ordered a new phone. I received the Samsung Galaxy J3. Since I could not turn off the phone, I had to let it power off completely. As a result, I could not transfer any data to the new phone once the phone was activated. What can I do to retrieve my phone content? HELP!

[vzw_customer_support · Accepted solution]

MICAND32, We know the importance of having your data on your phone. We suggest sycing your information from the Cloud. This can be completed by signing into your account, visit: http://spr.ly/65838BHyd

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