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How do I stop my ThunderBolt from turning off randomly?
BeeLee
Newbie
‎01-23-2013 10:11 AM

So, I've been having this problem for about a week now. My phone turns off while I'm writing a text, calling someone, or just using an app. It won't turn back on unless I have it charging. Also I know that my battery is fully charged, but sometimes it tells me that my phone is 0%.

It's super annoying and I was really liking the ThunderBolt too. Any help?

Thanks Smiley Happy

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Re: How do I stop my ThunderBolt from turning off randomly?
TheSiggo
Enthusiast - Level 3
‎02-09-2013 07:56 AM

I had the same issue, and it was fixed when I replaced the battery.  Rechargeable batteries need to be replaced eventually.  I've had ZERO trouble since...  You can get them relatively cheap - search your favorite online place to buy electronics, but make sure you get OEM (which means the same people who make the device)... 

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