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I can't hear the other person while on a phone call. How do I stop this?
jdub999
Newbie

Phone calls no longer working, when I dial, I can't hear what other person is saying, and they can't hear me

Is there a fix for this or is my phone broken?

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1 Solution

Correct Answers
Re: Phone calls no longer working, when I dial, I can't hear what other person is saying, and they can't hear me
TheNatural
Contributor

Your phone is more than likely not defective. Usually if its both your microphone and earpiece speaker it could be faulty software, a 3rd party application or minor glitch. Have you tried doing a soft reset or restarting your phone?

Did you download any new apps or drop/damage your phone in any way?

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Re: Phone calls no longer working, when I dial, I can't hear what other person is saying, and they can't hear me
TheNatural
Contributor

Your phone is more than likely not defective. Usually if its both your microphone and earpiece speaker it could be faulty software, a 3rd party application or minor glitch. Have you tried doing a soft reset or restarting your phone?

Did you download any new apps or drop/damage your phone in any way?

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Re: Phone calls no longer working, when I dial, I can't hear what other person is saying, and they can't hear me
jdub999
Newbie

hi, I did a soft reset and it fixed the problem Smiley Happy

Thank you!

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Re: Phone calls no longer working, when I dial, I can't hear what other person is saying, and they can't hear me
TheNatural
Contributor

Yay!!!!! I'm glad......

I would recommend doing a soft reset on your phone once a week, it helps clear up a lot of issues and prevents future problems. Just like with a laptop pc, we've got to give these devices a break and restart or shut them down every now and then.

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