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I get a 'sim card removed' message
bdiscuillo77
Member

I absolutely LOVE my phone, only problem is that every so often I get a message that says the sim card has been removed. Usually I restart the phone and it's all good until the next time it happens, this morning I got that message and now I can't figure out how to make the card work.  There is NO slot for a card, and ALL my music and pictures and even some apps that I use were on there! anyone know how to fix this with out doing a reset or having to get a new phone? PLEASE HELP!!!

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Re: I get a 'sim card removed' message
vzw_customer_support
Customer Support

This is a bizarre situation, bdiscuillo77. No worries though, I'm confident that I can help. Does the message that you're referring to a mention your SD or SIM card? Your phone does come equipped with a SD card, but not a SIM card. Are you saying that all of data on the SD card was erased? Try connecting your phone to your PC to see if you canview your files. Please provide me with a few more details.

ChaunceyM_VZW

Follow us on twitter @VZWSupport 

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