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I have a One Max and I cn not hear the voice of the incoming caller, what should I do

rfcsatx
Newbie
‎03-03-2015 03:28 PM

HTC One max

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vzw_customer_support
Customer Service Rep
‎03-05-2015 04:08 PM

rfcsatx,

That's definitely concerning to hear that you aren't able to hear people on calls! Let's get this working! Do you know if the person calling can hear you? Is it the same if you call someone? Is there any change if you put the phone in speaker mode?

AndrewT_VZW
Follow us on Twitter @VZWSupport

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