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I lost all my settings I had set on my screens..
ginagbowley
Newbie
‎03-25-2013 04:33 PM

I don't have the same options to return it to the way it was. I already tried to restart the phone a few times. Is there anything I can do to correct this?

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Re: I lost all my settings I had set on my screens..
vzw_customer_support
Customer Support
‎03-31-2013 07:05 AM

Good morning ginagbowley!

I'd like to explore options to customize your phone settings and have it working the way you like. I personally have made several changes to phone's screens and I can only imagine how inconvenient it is to be unable to customize it the way I like it. What options are you referring to specifically? Did these changes happen after a particular action (software update, installing certain application, etc.)? Are your trying to set certain features or applications? Please provide as many details as possible so we can explore ways to set your phone the way you had it before.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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