An Accepted Solution is available for this post.
Internet access
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I cant access the internet. I can only get wifi. How can I turn on the internet without wifi?
2 Replies
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you turned off the mobile network? Settings > wireless & networks > mobile network
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That's no fun MsJoJo-36! Let's get that internet working! Is your device in airplane mode? Go to Menu > Settings > Wireless Networks > Ensure Airplane mode is off. Turn off WiFi as well. The 3G indicator should appear. You may need to soft reset device, simply remove the battery and place back in. If the issue persists, reply back and we can troubleshoot further.
Lena A.
Follow us on Twitter @VZWSupport