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Interruptions! What happened to do not disturb!
CrazyJo
Newbie

I'm so confused! Do not disturb worked so Awesome! I work 7p-7a....and can not figure out my alarm and interruption modes. My understanding is I have to reset my schedule every time it changes. I just want my phone to sleep when I push do not disturb. Also I want emergency contacts to be able to call when I don't want to be disturbed. Why was this changed? Sleepless in Indy.

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Re: Interruptions! What happened to do not disturb!
vzw_customer_support
Customer Support
I want to help you in making sure you know all the aspects of the do not disturb feature CrazyJo! I know how important it is to make sure certain people in your life do get a hold of you if you have this feature is on.  Did you do any new updates on your phone? Here are the instruction on how to manager http://www.verizonwireless.com/support/knowledge-base-149250/ the do not disturb feature.
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Interruptions! What happened to do not disturb!
MiiHere
Champion

What phone do you have? I don't quite follow what your goal is in your post, but I'm going to take a stab. You want to be able to turn your phone to complete silent mode; no interruptions and use your alarm at the same time and allow certain contacts to reach you?

It sounds like you have an S5; after the update setting your alarm got tricky.

If that's the case try this:

Settings>Sound and notification>Interruptions

From there you can adjust them as needed. When I want to have my phone on silent, but still use my alarm I do this:

When calls and notifications arrive>Only allow priority interruptions>Indefinitely (or select a time length)

If you want certain people to interrupt do this:

Select Phone Calls>From>Favorite Contacts Only (keep in mind you'll need to have made those contacts your favorite)

Once your priorities have been set you'll see a Star appear at the top in your notification bar, that alerts you to the fact that you have it turned on.

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Re: Interruptions! What happened to do not disturb!
Snn5
Legend

OP has an HTC One

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Re: Interruptions! What happened to do not disturb!
CrazyJo
Newbie

I have a HTC One that is missing it's Do Not Disturb option after the

latest upgrade Smiley Sad Before the update I could select DND when I went to bed

and had already set who could call, during DND time, in an emergency, such

as my husband and mother. Now I have a Interruption option. Also I can only

choose all, none, or favorites (or equivilent to) for persons who can call

during uniterrupted time. Also this makes it difficult for me because I

have to remember to reset days and times, VERY often. I work 3 nights a

week with a different schedule every week. It would be ok if I work Monday

through Friday 8-5. This change causes me pain because I have to go to

interruptions, change days and times, choose priorities/or favorites. In

the past I could choose DND and it made everything uninterrupted. When I

woke up I would take the DND off. I'm really bummed about this has changed.

Is there anyway I could get it back??

On Fri, May 29, 2015 at 9:40 AM, Verizon Wireless Customer Support <

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