Is 4G service out?

[RobB772]

Been stuck on 1X...... Wouldn't it be nice if when the new G network is experiencing problems the phone fell back to 3G instead of all the way back to 1X Why????

[odstegall]

I've been stuck on 1x since I woke up at 4:30AM. I'm just hoping it's a network thing because I"m on my 2nd Thunderbolt already.

[PJNC284]

yeah, I've been stuck on 1X this morning too and I don't even have 4G in my area yet. Might be an issue with eHPRD.  Guess I'll try ##778 and switch rev A to enabled to see if that does anything.  

[sistar]

lol i'm on my 3rd

[Jwyatt]

I have been on 1x all morning too. Between my phone jumping from 3G/ to 4G lately (in places I got all bars of 4G on the first couple of weeks), and now this 1x It's really getting annoying.

[nrhareiner]

This is not just on the thunderbolt.  Also have the VL600 4G modem with the same problem this AM.  Not sure why or when it is going to be corrected.

[PJNC284]

yup.  Looks like it's an eHPRD issue.  Enabling Rev A got 3G back. http://forum.androidcentral.com/htc-thunderbolt/72724-problems-3g-data-dont-hard-reset-read-first.ht...

[RobB772]

If you "force" it to connect to 3G how will you know if the 4G network is back up? Ya can't count on Verizon stepping up and notifying us, except when it comes to notifying you your bill is ready

[ivorypraise58]

The 4G network problem has also effected their 3G network.  Spoke to Verizon this morning.  Using 4G aircard (LG VL600) on desktop.  Where we live 4G isn't available so obviously we have to use the 3G network.  Verizon told me to try to connect every hour.  It has something to do with a 4G network update.  We live in Southern Illinois approximately 90 miles southeast of St Louis. 

[TelecomDude]

The 4G network is separate from the 3G network.  Once 4G is back on phone should pick up 4G service.  Also, I would expect VzW to re-tweet once service is restored, so you could set the setting back.

[Eric_0nly]

funny, being stuck at 1X has done  wonders on my battery life.

[vistahacefe]

i u right

[vistahacefe]

awfull tech support today, yesterday, day before,,,,,   ...the nicest team ...are off?

[tlvranas]

seems to be complete data outage here in Sarasota FL. Resettiung to REV A did not help. I am not even getting 1X most of the time.

[clfsean]

I'm still completely out in Atlanta.

[PierrCalzadilla]

Completely out - stuck in 1X in San Francisco.... BOOO! I just got this phone yesterday. Not a good 'Commercial" moment as I walk around the office with a 4G phone stuck in 1X

[Fractal]

Washington D.C. here.  Stuck on 1X with very brief 4G connections.

Does anyone know of a 4G status dashboard anywhere?  Kind of like what Google has here (http://www.google.com/appsstatus#hl=en)?

[dcsphoto]

Also stuck on 1X in Central NJ and  even in NYC.

[PJNC284]

Verizon twitter finally acknowledges the problem. 

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VerizonWireless Verizon Wireless 

We're aware of an issue with #4G #LTE connections & our network engineers are working to resolve quickly. Will update here.

3 minutes ago Favorite Retweet Reply

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[RobB772]

Maybe they'll get it fixed    "SOON" (ha ha)

[Spikeymike78]

If you call customer service, they are trained to say "our network is currently being updated we apologize for the inconvenience and should be back up shortly"  which means "our network is down unexpectedly and there is no ETA as of yet."... even if they had a scheduled system update or outage... they would never advertise it...