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Is Verizon able to fix a cracked screen of an HTC Rhyme?
marisasifre
Member

Someone bumped into me today causing my phone to hit the concrete.The screen cracked in 3 places. Is there anyway Verizon can replace the screen or something? Its a little worse than shown in the picture.

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Re: Is Verizon able to fix a cracked screen of an HTC Rhyme?
Ann154
Expert
Expert

If you have insurance, you MIGHT be able to get it replaced.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Is Verizon able to fix a cracked screen of an HTC Rhyme?
vzw_customer_support
Customer Support

Hey marisasifre!

Oh no! A cracked screen is the worst! Now, we do not repair screens. If you have insurance, you can visit http://bit.ly/07CrqPK and file a claim or call 888-881-2622. Once the deductible is paid, they can get another phone out to you! You have other options if you don't have insurance. You can always get a phone from someone else or an older one that you have and activate that one. If you have an upgrade (dial #UPG to check) that also might be a good idea. We also sell certified pre-owned devices that do not require a contract and you can get at any time! Take a look here http://bit.ly/S9UGqB. I hope you find the best option for you!

Thanks!
MichelleG_VZW

Please follow us on Twitter @vzwsupport

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