Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Keeps restarting when using location on Rezound after ICS update
VPatel
Member

I just updated Rezound with Ice Cream Sandwich, and the only problem I see is whenever I use Google Maps or Any location based services, my phone just restarts. Seems like ICS update can not handle location services on Rezound, any suggestion would be helpful.    

0 Likes
Re: Keeps restarting when using location on Rezound after ICS update
demmo86rt
Leader
Leader

It's not ICS, it's Maps, please use the search function to find the solution in one of the few threads it has already been posted in.

0 Likes
Re: Keeps restarting when using location on Rezound after ICS update
lucyarjona
Member

same for me

0 Likes
Re: Keeps restarting when using location on Rezound after ICS update
HuskerFan
Member

Maps & Google Navigation do not work on my Rezound since I downloaded ICS, so I am thinking it is ICS.  I have cleared the updates from Maps, and from Navigation, and I still cannot use the Google Navigation app any longer.  I would think that Verizon or Google would have fixed this by now.  I guess they no longer care, because I see multiple people with this issue, and nothing from Verizon explaining how to fix it, or when this will be fixed.

0 Likes
Re: Keeps restarting when using location on Rezound after ICS update
demmo86rt
Leader
Leader

It's Maps, and it's a known issue, if you uninstall updates, make sure you uncheck automatically install updates on the market page.

0 Likes
Re: Keeps restarting when using location on Rezound after ICS update
Grwall
Member

Did you ever get an answer?  I didn't see a link to fix.  I have the same problem and have uninstalled and reinstalled maps and navigation.  My phone also now just turns itself off indiscriminatley.  I asked Verizon if I could switch back to the old O.S., but they said once it is pushed out by google it can't be removed.  Their suggestion was to clear my phone back to factory specs. and see if that helps.

0 Likes
Re: Keeps restarting when using location on Rezound after ICS update
HuskerFan
Member

The only answer I have been given, which is lame to me, is to uninstall all updates, and turn off automatic updating.  I would think that by now there would be a true fix for this issue, instead of using outdated versions of software with this OS.  I guess that as long as it works, that everything is ok.  As big a fan as I am of android, this has me seriously considering switching to the new iPhone, and paying extra for everything to work together, regardless of the updating.  This is a horrid example of customer service.

0 Likes
Re: Keeps restarting when using location on Rezound after ICS update
Ann154
Expert
Expert

An update to Maps has been released since the original message in this discussion. The update addresses the issues Rezound owners were having.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Keeps restarting when using location on Rezound after ICS update
HuskerFan
Member

Ann154,

So if I now update my Maps app, it will actually work with ICS?  I may sound sarcastic, but this is a major frustration for me.  I got this phone because of the ability to use it in mulitple ways, especially as a GPS.  When this function went down, I almost went back to my old Droid Incredible.  I will try this update.  I will also report back whether it works or not.  Thank you for the heads up about the update.

0 Likes
Re: Keeps restarting when using location on Rezound after ICS update
Ann154
Expert
Expert

It should.

Can you please verify that the last update for Maps works on the Rezound?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes