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Links do not work
Rowenalynne
Member

So far I really dislike this phone. I have had it since Thursday. It is slow and when you use a link to the web in a gmail email, IT DOES NOT GO TO THE LINK

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Re: Links do not work
Ann154
Expert
Expert

Do you get any particular error? How many applications do you have installed on the phone? Could it be possible for one of those applications to be conflicting with another app causing the slowness?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Links do not work
SuzyQ
Sr. Leader
Sr. Leader

Rowenalynne wrote:

... when you use a link to the web in a gmail email, IT DOES NOT GO TO THE LINK

What DOES it do?  Error message?  What type of connection are you using (wifi, cellular) and how strong is the signal?  Is it all links?  Or something specific?

Re: Links do not work
vzw_customer_support
Customer Support

Many customers love their HTC One and we want to help you love your new phone too, Rowenalynne. Our friends Ann154 and SuzyQ had some fantastic questions that will help us all to provide you the assistance you're looking for. With the answer to those details, I'm confident we'll be able to get you loving your phone.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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