MMS incapable

[Teddymoney469]

I can't receive pics or vcards...essential any MMS messages...please help...frustrating!

[vzw_customer_support]

Teddymoney469 All that media needs to arrive. Let’s get this issue resolved. It appears that you have an HTC One. When did this start happening? What zip code are you at? Are you having successful data connections? Please turn off your WiFi (Settings/WiFi/Slide off) and make sure your data is turned on (Settings/Mobile Data/Slide on).
JoelR_VZW
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