MMS incapable

Teddymoney469
Enthusiast - Level 2

I can't receive pics or vcards...essential any MMS messages...please help...frustrating!

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vzw_customer_support
Customer Service Rep

Teddymoney469 All that media needs to arrive. Let’s get this issue resolved. It appears that you have an HTC One. When did this start happening? What zip code are you at? Are you having successful data connections? Please turn off your WiFi (Settings/WiFi/Slide off) and make sure your data is turned on (Settings/Mobile Data/Slide on).
JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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