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Mobile Hotspot Promo $0 Disappeared
jpgenius20
Member

Before switching back to my old phone (Droid X) for a couple of days I saw under the plan features there was the Mobile Hotspot Promo $0. When I switched back to my Thunderbolt it was gone. Now is this feature necessary for the Hotspot promotion. I have been using the Hotspot feature quite a bit and I am not looking foward to a suprise bill. Anyone else notice this feature on there accounts? Or had the same issue?

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1 Solution

Correct Answers
Re: Mobile Hotspot Promo $0 Disappeared
Not applicable

Thanks for the vivid discussion about our 4G tethering.  Please note, the promotion for the mobile hotspot on the Thunderbolt has been extended until 6/15/11.  If you want to use the service after the promotion has expired, steps will be communicated to you, but it will not just sign you up for the feature at cost. 

 

I hope this clears up any questions.  

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Re: Mobile Hotspot Promo $0 Disappeared
ctoppino
Member

All i know is that on May 15, 2011 the hotspot is no longer free

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Re: Mobile Hotspot Promo $0 Disappeared
LenaA_VZW
Verizon Employee

Thank you for the information provided. The Mobile Hotspot Promo $0 is available on the Thunderbolt until 05/15/2011. When you switched from the Thunderbolt to the Droid X, the feature was removed as the promotion is not available on the Droid X. The Mobile Hotspot feature price and data allowance is yet to be determined after the promotion expires. This information will be available on or by 5/15/2011.

 

Thank you, 

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Re: Mobile Hotspot Promo $0 Disappeared
jpgenius20
Member

But I have since switch back to my HTC Thunderbolt and it is still has not shown up.

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Re: Mobile Hotspot Promo $0 Disappeared
KellyW_VZW
Sr. Member

Hello,

 

Thank you Community Members for being eager to assist. It is very much appreciated.

 

This special promotion is for new activations. Once you activate a different device to your line, it cannot be readded. I apologize for the confusion this may have caused.

 

To view our Mobile Broadband Hotspot information, please visit the link below:

 

Mobile Broadband Plans

 

Thank you.

 

 

KellyW@VZWSupport

 

 

 

 

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Re: Mobile Hotspot Promo $0 Disappeared
jpgenius20
Member

So your pretty much telling me that my next bill coming in is going to be through the roof? Because this promotion that should be on my account until May 15th is now gone even though I am back on the phone and had it since March 17th the day of its release? 

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Re: Mobile Hotspot Promo $0 Disappeared
gina7289
Novice
I was never told u lose it if u drop the phone and then put it back. Palm had it for free they let u have it when u put it back. It's based on when u buy the phone. I have took no mine off and on. U have to remined them to make sure. I am getting my phone replaced for the second time third phone so I would know.
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Re: Mobile Hotspot Promo $0 Disappeared
gina7289
Novice
There is no other plan for the thunderbolt mobile hotspot until may15th and if VZW was right in what they posted here the mobile hotspot wouldn't work unless u knew the plan they picked for u. They don't have a price yet since thing is a 4g mobile hotspot not a 4g usb and they told me they don't. I checked today because my replacement is coming today 3rd phone in a month. Result u shouldn't have lost it since u have to have it until may16th for free. I would tell u to go to the store but they don't have techs really anymore but they would know more. I like to ask multiple sources to make sure.
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Re: Mobile Hotspot Promo $0 Disappeared
gina7289
Novice
U can't use it unless it is the promotion for free or a plan. If u see anything ask for a credit when the bill comes. I had $115 for mysterious data charges I got a credit for it. She first said smartphone can use data without a data plan but I know that's wrong. Stick up for urself if it happens.
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Re: Mobile Hotspot Promo $0 Disappeared
jpgenius20
Member

You are right! there are no plans availiable as of yet. So why is the "VERIZON EMPLOYEE" refering me to these bogus plans is baffling to me. I am not setting foot into a store unless its to look at the new gadgets. Most store employee know nothing about whats going on. I am still able to connect to mobile hotspot and its not telling me anything as far as billing. I am patiently waiting for my billing cycle to end on the 20th. 3 phones? Iv'e had mines since day one.

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