Since nobody at VZW can figure it out, maybe someone out there can. My phone in addition to several other issues that we all have, why after it reboots (3 times today) does it duplicate my pictures every time it decides to reboot, another set of the same pics, I have 3 of all my pics. Here is the best part, if you delete one of the duplicates the remaining of the same pic wont open.... Any Ideas? Cant wait till contract up so I can burn this phone. Thanks VZW for your support... The tech/sales dude at store couldn't fight his way out of a paper bag...