My phone isn't receiving texts

[Jessie_2189]

This past weekend, my phone stopped receiving texts from people who have Iphones. Now, it isn't receiving any kind of texts unless they are picture messages. Need suggestions on how to fix this.

[vzw_customer_support]

Hi Jessie_2189,

Let's see what's causing the problem! What is your current zip code? Are you using a 3rd party messaging application? Can you attempt to send a text message to yourself and advise us of the results. I look forward to hearing from you soon.

Thanks for your contribution to our community forums,

AyaniB_VZW

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